Tsuruha Group Corporate Code of Conduct

Our Group has established a Code of Corporate Conduct to realize our management philosophy of "bringing prosperity and comfort to our customers' lives," and each company in the Group will act appropriately in cooperation with each other based on this code of conduct.

1. Sustainable economic growth and solving social issues

We aim to be a company that contributes to the development of sustainable economic growth by addressing various social and environmental issues and engaging in dialogue with stakeholders, while also making further contributions to local communities through our business.

2. Promoting fair business activities

We strive to promote fair and free competition, appropriate transactions, and responsible business activities.

3. Fair disclosure of information and constructive dialogue with stakeholders

We will disclose corporate information proactively, effectively and fairly, and engage in constructive dialogue with a wide range of stakeholders surrounding the company in order to increase corporate value.

4. Promoting human capital management and respecting human rights

We regard our employees as human capital and will make continuous contributions to the local community by increasing their value through comprehensive measures, while striving for independent growth as members of the local community.

5. Trust with consumers

We gain the trust of consumers by communicating with them and providing them with high added value products and services.

6. Responding to local communities and addressing environmental issues

Create a role in providing social infrastructure and serving as a lifeline for the local community.

7. Thorough crisis management

We will implement thorough organizational crisis management in preparation for actions by antisocial forces, cyber attacks, and natural disasters that pose a threat to the sound business activities of the company.

8. The role of top management and thorough implementation of this Charter

Top management will recognize the spirit of this Charter in their management, build effective governance, and ensure that it is thoroughly disseminated within the company and throughout the Group.